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Included in ALL HubLift Plans
24/7 Access to HubLift Support Portal
Submit new tasks and check your active tasks progress.
Hybrid Guidance Mode
- Create your tasks, or
- Communicate your goals, and let us steer your journey using our tasks library to achieve your desired outcome.
Team of HubSpot Experts
All support specialists are certified by HubSpot Academy in their respective tool of specialty.
Responsiveness
Our support agents will answer all your requests within 24 hours.FAQ
When people hire us?
We help you manage your HubSpot account when: Hubspot's taking up too much of your time, you need to customize Hubspot to your unique needs, you're new to Hubspot and don't have the time to learn it all yourself, or you want to make sure Hubspot is not something you need to worry about.
Do I have access to the support portal in the Solo plan?
All Hublifters have access to our support portal 24hr/7 regardless of their HubLift plan.
What happens when I request assistance?
You will create a task on your support space in our portal. The task is immediately assigned to one of our agents who will triage it and reply to you within 24 hours.
What happens when triage is done?
When triage is complete, the task is added to your active task queue. Implementation takes place one task at the time or three tasks at the time (depending on your HubLift plan). This allows you to review the task delivered and approve it or ask for revisions until you are happy.
Can you guide us in our onboarding?
We have pre-built onboarding roadmaps for all HubSpot subscriptions and levels. These roadmaps are tailored to each subscription and include: System-wide core settings, Objects set up, Databases design and record creation, Reports & Dashboards, Initial automations, and SOP library for in-house users to complete basic tasks in HubSpot.
How much time before I can operate in my HubSpot account?
Using our custom onboarding roadmaps, we can set you to a functional HubSpot account in less than one month for single hub subscription. Multiple hubs setup will increment by three weeks/hub.
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